Guildhall Accessibility
Guildhall Accessibility

Guildhall Accessibility

Portsmouth Guildhall is one of the premier entertainment venues on the south coast with a wonderful array of artists and activities to offer.

Whilst working within the confines of a Grade 11 listed building, we hope to ensure you have the best possible experience and a memorable visit when you attend our events and activities.

If you have any feedback or questions about a particular issue not covered in this access information please contact enquiries(at)portsmouthguildhall.org.uk or telephone 023 9387 0200.

Please note that wheelchair helpers would be eligable for free tickets.

Accessible Toilets

The Guildhall has an accessible toilet which are located in the basement and can be accessed by lifts on either side of the main foyer areas.

Assistance Dogs 

Hearing and guide dogs are welcome in Portsmouth Guildhall but please inform the box office when booking as there maybe limited space for your dog.  For customers not wishing to take their dog into the auditorium, venue staff are available to ensure they are well looked after.

General Access

There is a gentle ramp entrance to the main foyer for wheelchair users and those with limited mobility.

The steps inside the auditorium are quite shallow and both Box Office and Front of House staff can advise customers of the best routes and access points at the time of booking or when arriving for the performance.

Access Information

Mobility Access

We understand that some of our customers have limited mobility and may need some assistance in the venue. Whilst we will always try to assist in any way we can access is restricted in some areas of our venue.

Wheelchair Access

There are a limited number of wheelchair spaces in the auditorium available and they are bookable by calling or emailing the Box Office; currently they cannot be booked online.

Parking

Please see Disabled Access Guide for Isambard Brunel Multi Storey Car Park

Please note that there is very limited on-street parking outside the Guildhall.  We do however have The Isambard Brunel multi-storey car park only 200 metres from the Guildhall.  

Anyone attending a show at the Guildhall can buy a parking ticket in advance, valid from 6pm until midnight on the day of the show you are attending, for only £4 (incl. booking fee).  Tickets can be collected during box office opening hours and before shows.  

Accessible website

Please see our page on website accessibility.